2011 Q9 Human Factors in a Control Centre

[AdrianM]

Comments please

Hi Dorothy,

I've attempted the same question and attached for info and comment.

It looks like we broadly answered the question in the same manner. I did add a 3rd 'type' of workload to the initial question: Infrequent/Sporadic workload along with High and Low workloads.

I liked your inclusion of automatic functions and the impact to de-skill operators (What happens when this automatic function fails, will the operator remember the manual procedure?! This ties in with infrequent workload, maybe?)

I think its worth specifically mentioning Human Factors (HF) studies within the answer, even though it's very clear in your answer that you've identified this as a major measure in reducing probability or human error during design.

Regards,
Adrian